Last updated: July 7, 2026
At Lumina Shopping Center, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have over your data.
When you create an account, place an order, or subscribe to our newsletter, we may collect personal information including your name, email address, phone number, and shipping address. This information is necessary to process your orders and provide you with our services.
We do not store your credit card or bank account details. Payments made via PayHere are processed on their secure servers. For bank transfer payments, we receive a record of the transaction but do not store your bank credentials.
We automatically collect certain information when you visit our site, including your IP address, browser type, device information, and pages visited. This helps us improve your browsing experience and detect potential fraud.
Your information is used to process and deliver your orders, communicate with you about your order status, and provide customer support.
With your consent, we may send you promotional emails about new arrivals, special offers, and reading recommendations. You can unsubscribe at any time via the link in our emails or through your account settings.
We analyze browsing and purchase patterns to improve our website, personalize your shopping experience, and make better book recommendations.
We share only the information necessary with trusted third-party services that help us operate our business: payment processors (PayHere), email service providers (Resend), and delivery partners. All third parties are contractually bound to protect your data.
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our customers.
We never sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust matters more than any data deal.
We implement industry-standard security measures including SSL/TLS encryption for data transmission, secure password hashing (bcrypt), and restricted database access. Your account is protected by the authentication system you use to sign in.
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.
We use essential cookies to keep you signed in, maintain your cart and wishlist, and remember your preferences. We may also use analytics cookies to understand how visitors interact with our site.
Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may prevent you from using certain features of our site, such as maintaining your cart across visits.
You have the right to access, correct, or delete your personal information. You can update your account details at any time through your Settings page. To request a complete copy or deletion of your data, please contact us at luminashopping@gmail.com.
You can unsubscribe from marketing emails via the link at the bottom of any promotional email, or by updating your preferences in your account settings. Transactional emails (order confirmations, shipping updates) will still be sent as they are essential to our service.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a notice on our website. The date of the latest revision will always be displayed at the top of this page.
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at luminashopping@gmail.com or via our Contact Us page. We take your privacy seriously and will respond to all inquiries promptly.